Delete your RezMe Business account

Delete in the app

In RezMe Business, open the Business tab, then My account and Delete account. If you have no restaurant, open My account from that screen. Confirm deletion in the dialog.

Deletion is refused while you are the sole owner of any non-archived restaurant. In Business, open Team & access and make another member an owner, or invite another owner and wait for them to join. Alternatively, archive the restaurant under Business, Publishing. Archiving does not cancel your plan: cancel your subscription on the web dashboard first, because you can't sign in to cancel it after deleting your account. Then request account deletion again.

What is deleted or anonymized

Sign-in credentials, sessions, notification subscriptions and staff notification preferences are deleted. Your name and email are replaced and your language preference is cleared. Restaurant memberships are deactivated. Deletion of your profile photo is attempted after the account update.

What is retained

An anonymized account record and deactivated membership records remain. Deleting your staff account does not delete the restaurant or its reservations, guestbook, operational, billing or contractual records. AI responses you reported, including their text, remain for moderation. Support, security and legal records may also be retained.

The privacy notice describes retention by record type. Service and dispute records may be kept while needed for their purpose or legal basis; billing and legal records follow applicable retention requirements.